Customer Service

Ordering Methods

Ordering On Line

In all the pages of aloevera24.gr opposite to each product icon “Buy”. Navigate to our online store and add to your cart the items you wish to purchase. When finished shopping click on “My Cart”.

Although it is not necessary to register to aloevera24.gr in order to place an order, we recommend that you register so your information is already stored in the system for your next purchase.

If you already have an account, please fill in the form your username and password and click “Connect” on site membership.

If you are not a member, click the button to create a new account. Fill in the registration form for a new member with an active email account. All the information that we will send you, will be in the email address that you will register with.

How to place an order

Select shipping address: Fill in the delivery address of your order (if different from the billing address). Click “Next.”

Select Shipping Method: Choose how you want to send your products. Click ‘Next’.

Select Payment Method: Choose how you want to pay your purchases. Click ‘Next’.

Execution order: Fill in the comments box if you want to tell us about something we should be careful about your order. Press the button “Submit Order” and go to checkout page.

Checkout: checkout, you receive the following message (example): Your order was successful!

In the email you provided during registration, we will sent you an automated email with all the details of your order that existed in the previous page (please check your email).

After processing the request from the Sales Department of aloevera24.gr, you will receive a second email confirmation and the products will be sent to you.

Payment Methods

In our store you can choose one of the following methods of payment:

With bank deposit/bank transfer

The payment will be made by deposit in one of the bank accounts that will be sent to you upon completion of your order (NATIONAL BANK OF GREECE).

Credit, debit or prepaid card

The payment will be made through your credit card. You will be redirected to a secure page.

PayPal

Payment will be made on payment through PayPal. You will be redirected to Paypal.

Shipping Methods

Send by couriers

In Europe

No matter the size of the order, the client will be charged shipping costs 17€.

The transportation cost is paid one-off and is included in the total cost of your order.

For order before 12:00 noon we ship the order the same day, if it is after 12:00 noon then it will be the next working day. Orders in Europe usually take around 5 days, but it depends on the country.

For big orders please contact us directly.